Zuku Contacts | How to contact Zuku Customer Care | Zuku Numbers

Zuku is a company that provides quality home entertainment affordably. They  not only offer satellite TV packages, they are also an internet service provider. Here are the Zuku contacts for those who want to contact the TV and Fiber service provider’s customer care.

Zuku Customer Care Phone Contacts

Use these numbers to call:

+254203287000
+254203287000

Zuku Satellite TV
020 5200025/020 3610 000
+254 703 010 000

Zuku Contacts

Or simply send a quick email via customercare@zukutv.co.ke

Zuku Fiber
0 205 205 205
0732132200 / 0719028200

Or send an email to them via support@ke.wananchi.com

 

Zuku Website

Visit the Zuku Website through the link.

Zuku Social Media Pages

Zuku Facebook Contacts

You can reach them though their Facebook page by following this link.

Zuku Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @ZukuOfficial

Zuku Physical Address

Gateway Business Park,
Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya.

Zuku Customer Care Contacts Summary

Platform
Contacts
Phone Number
Zuku
Satellite TV

0205-297-000/020
3610 000
+254 703
010 000
Zuku
Fiber

0 205
205 205
0732132200
/ 0719028200
Website
Facebook
Twitter
 Physical Address
Gateway Business Park, Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya

See Also: GoTV Customer Care Contacts

Zuku Shops Countrywide

Nairobi

Gateway Business Park
Gateway Business Park, Block E next to Parkside Towers
Phone – 0 205 205 205
Mobile – 0732132200 / 0719028200
Junction Mall Shop
Mezzanine floor next to the Food Court
Buruburu Shop
Ground floor, Point Mall along Rabai Road
TRM
1st Floor next to Eye Co. Ltd
Parklands Shop
Ground floor, Diamond Plaza along Masari Road
Village Market Shop
Along Limuru Road, 1st floor, next to Samsung Galaxy Shop

Mombasa

Imaara Plaza
Dedan Kimathi Road Opp. Pandya Hospital
Nyali Shop
Above Nakumatt Cinemax off Nyali Road
Majengo Shop
Along Muslim Road, Opp. Sakina Mosque

Zuku Kenya Packages

Zuku TV offers four affordable packages:

  1. Zuku Smart Pack
  2. Zuku Classic
  3. Zuku Premium
  4. Asian Standalone package
 The full kit goes for just Ksh. 3,999 which includes free installation.
The basic bouquet comes with 58 free TV Channels…

Zuku Fiber Channel List – Basic Bouquet

  • Zuku Zone
  • Guest Channel

Regional Channels

  •  KBC
  • Citizen
  • KTN
  • NTV
  • KTN News
  • K24
  • Kiss
  • Ebru
  • Kass TV
  • UBC
  • Three Stones TV
  • NBS Uganda
  • Clouds TV
  • Wasafi TV
  • MBC TV
  • Njata TV
  • Kameme TV
  • Lolwe TV
  • GBS
  • Inooro TV
  • Kyeni TV
  • TVE
  • RTN Somali
  • STN

General Entertainment

  • Zuku Novella
  • EATV

Movies and Series

  • Zuku Movies Max
  • Zuku Movies Action
  • Zuku Movies Family
  • Zuku Swahili
  • TV Sibuka
  • AMC Series

Sports

  • Zuku Sport

News and Business

  • AlJazeera
  • TVC News
  • DW-TV
  •  Press TV
  • France 24
  • NHK World

Kids

  • Smile of a Child
  • Baby TV

Special Interest

  • Aljazeera (Arabic)
  • France 24 (Arabic)
  • TVS Monde Afrique
  • France 24 (French)
  • BVN (Dutch and Flemish)
  • Universal TV

Religion

  • Hope TV
  • Emmanuel TV
  • EWTN
  • God TV
  • Family TV
  • Inspiration TV
  • Ahlulbayt TV
  • Peace TV
  • Hope Channel Kenya
  • Al-erth Alnabawi
  • Horizon TV

30 thoughts on “Zuku Contacts | How to contact Zuku Customer Care | Zuku Numbers

  1. Anonymous says:

    Please let me know why my account 374528 in nakuru has been out of service this evening

  2. Hullo you disconnected me without due notice but I have paid today morning and my services both tv and Internet have not yet been restored. My account no is 002- 114603. Waiting to be re connected. Thank you.

  3. plz i live in msa and was wondering whether shanzu areas has been covered by zuku yet????

  4. Am Peter Mwangi from JERICHO LUMUMBA estate Nairobi, is there any hope of our area being covered by zuku anytime soon? based on the fact that our neighboring estate is fully covered

  5. Anonymous says:

    Hi. Am on Kiambu and I need installation of both the satellite and Internet.

  6. Please let me know why my account 191653 in Gatundu road has been out of service this evening

  7. Kindly advise if i can get an internet connection at katanai…close to syokimau a small shopping centre close to the AAA Fence near tani complex

  8. Anonymous says:

    Any Good reason why my Monthly payment have been increased from 1199 to 1998 my account Number 223461

  9. I subscribed for Zuku TV & Internet services on Friday last wekk and paid Ksh 5,000/=. Your Texhnicians came to install on Saturday and were unable to do so as the connection box was full and needed to be expanded so they said. After talking to your Sales Rep. George Mutulla he promised it would be done by Tuesday and one day after no reconnection no follow up no update nothing and all my numerous calls and texts to George have all gone unanswered. Well if nothing has happened by tomorrow end of day I will seriously consider revoking my subscription demand a refund and promptly go to JTLK Faiba. This is not what I signed up for at all and it seems Zuku is overstretched. My account no. Is 241458.

  10. Why give out numbers that are ever busy and take you through a long process. Besides, the calls are chargeable.#DISAPPOINTED

  11. Zuku fibre. No connection whole day today. Acct. 252061

  12. hi my account is 228310 i have been having issues with my internet its ever slow it runs the speeds of 100kbps instead of 50mbps you guys tell me what is happening because i cant understand how i am paying 11000 and not getting the service even now there is no internet at all here in kasarani safaricom is doing its connection and i will be considering to cross over nyinyi wasee muwache ujinga

  13. Paid for an installation yesterday nd upto now no action,…. received mpesa transaction but never received any from Zuku,kindly assist.

  14. You disconnected my account I paid yesterday and up to now the services are not restored. My account 577672

  15. I payed yesterday my Zuku up-to now I have not seen signals what's wrong with my zuku?

  16. My Zuku has been disconnected and its only a week ago i paid.what is wrong zuku?

  17. Paid for this months subscription its not more than a week and my cable is disconnected this morning! Your help lines are terribly busy. Kindly reconnect my account # is598779

  18. What is wrong with zuku your customer care no. are out of service or very busy …I paid for a reconnection until now it has not happened need a reconnection account number 618311

  19. You guys need to update your helplines getting hold of you guys is woooork.my i have been disconnected yet i paid 2 weeks ago

  20. Hussein Halakhe Mohamed says:

    what’s happening to Zulu satellite?? I have made my payment about an hour ago, but it’s telling me no signal. what’s happening?? kindly fix that

  21. My account has been disconnected as well and I did pay as expected. What’s not happening??

  22. odeke peterkin says:

    why is my account 568084 disconnected an yet I still have some days left?

  23. M T Nangayo says:

    Hello;

    I sent KES 5,000 to Zuku Fiber by mistake, through Mpesa
    Date: 25.02.2019
    tIME: 11.17am
    Tran. No. NBP93YRND9
    Please refund to 0701885931

  24. Payments of Kshs. 999/= were made yesterday evening at 10;OOpm for a/c 843657 via mpesa, kindly confirm and reconnect please

  25. Stephen oduor says:

    Hi, I stay in Bondo and my decoder is searching non stop and my is not responding to any button that I press please help

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