Kenyans are a frustrated lot after hours of waiting for their tokens to be generated by the power company. Kplc tokens delays are a frequent occurrence that we all have the displeasure of experiencing every now and then, but today takes the cake.
Many customers made their purchases in the morning but did not receive the tokens. Some even tried using other means like Vendit and Pesapal to no avail.
And while in the morning the transactions were going through, things have since changed and Mpesa is now returning a message that says that the organization receiving the payment is unavailable.
Kenya Power Company has remained mum and complains from Kenyans on Facebook remain unanswered. Calls to the company’s customer care are not going through probably die to the high number of Kenyans trying to reach the power provider. They however admitted that the system is experiencing a challenge on Twitter and assured one client that restoration is in progress and the tokens would be sent as soon as the issue is resolved.
How have you been affected by today’s kplc tokens delays?