Kenya Commercial Bank Contacts | KCB Customer Care Contacts

Here are the Kenya Commercial Banks (KCB)¬† Contacts for those who want to contact the bank’s customer care.

Kenya Commercial Bank Phone Contacts

Use these numbers to call:


020 3287 000
0711 087 000
0732 187 000

Or send an SMS to 22522

Kenya Commercial Bank Website

Visit the Kenya Commercial Bank Group website through the link.

Kenya Commercial Bank Contacts
Image courtesy of KCB

Kenya Commercial Bank Facebook Contacts

You can reach them though their Facebook page by following this link.

Kenya Commercial Bank Twitter Contacts

Another way of contacting  KCB customer care is by sending a tweet through their twitter handle @KCBGroup

Kenya Commercial Bank Postal Address

Contact Centre, Kencom House, City Hall Way, City Centre, Box 48400-00100,
Nairobi, Kenya

See Also: Zuku Kenya Contacts

16 thoughts on “Kenya Commercial Bank Contacts | KCB Customer Care Contacts

  1. hall0.
    Today i registered for mbanking and havent gotten any response since morning,was kindly asking for assistance

  2. i opened a bank account but i was not given the pin can i get account number is 1182490603

    1. Hallo, how do i know if my account is active or inactive

  3. How long does it take to confirm a loan repayment

  4. Can I switch to KCB if am stl having a loan with my current salary account? Pls advice

  5. Anonymous says:

    honestly guys i have some queries about this bank but i call those customer wherever number am being redirected to voice wherever useless customer care very useless

    1. Anonymous says:

      I second you on this.
      Not only with calls but at the branches as well!

  6. Anonymous says:

    Those customer care numbers are not being answered.

  7. Anonymous says:

    There is a guy who has called me and claims to deactivate my account since my mobi account has been dormant. Is he a con or true?

  8. dear i had an KCB account in south sudan and currently am in Mogadishu
    if the the account is still active i want use it. kindly requesting you to check the account


  9. Anonymous says:

    You never know how good or bad a bank is until you have a very minor problem and they are unable to fix it. Then their customer care numbers don't work. Kcb university way is the worst. Horrible!

  10. How long is one supposed to wait to be served at the counter considering I been on the que since 12.27. ?why not engage more cashiers as the numbers are rising and time is of essence?

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