Zuku Customer Care Contacts | How to contact Zuku Customer Care

Zuku Customer Care Contacts | How to contact Zuku Customer Care

Zuku is a company that provides quality home entertainment affordably. They  not only offer satellite TV packages, they are also an internet service provider. Here are the Zuku customer care contacts for those who want to contact the TV and Fiber service provider's customer care.

Zuku Customer Care Phone Contacts

Use these numbers to call:

Zuku Satellite TV
 020 5200025/020 3610 000
+254 703 010 000

Or simply send a quick email via customercare@zukutv.co.ke

Zuku Fiber
0 205 205 205
0732132200 / 0719028200

Or send an email to them via support@ke.wananchi.com

Zuku Website

Visit the Zuku Website through the link.

Zuku Social Media Pages

Zuku Facebook Contacts

You can reach them though their Facebook page by following this link.

Zuku Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @ZukuOfficial

Zuku Physical Address

Gateway Business Park, Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya.

Zuku Customer Care Contacts Summary


Phone Number
Zuku Satellite TV
0205-297-000/020 3610 000
+254 703 010 000
Zuku Fiber
0 205 205 205
0732132200 / 0719028200
 Physical Address
Gateway Business Park, Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya


Zuku Shops Countrywide


Gateway Business Park
Gateway Business Park, Block E next to Parkside Towers
Phone - 0 205 205 205
Mobile - 0732132200 / 0719028200

Junction Mall Shop
Mezzanine floor next to the Food Court 

Buruburu Shop
Ground floor, Point Mall along Rabai Road

1st Floor next to Eye Co. Ltd

Parklands Shop
Ground floor, Diamond Plaza along Masari Road

Village Market Shop
Along Limuru Road, 1st floor, next to Samsung Galaxy Shop


Imaara Plaza
Dedan Kimathi Road Opp. Pandya Hospital

Nyali Shop
Above Nakumatt Cinemax off Nyali Road

Majengo Shop
Along Muslim Road, Opp. Sakina Mosque

Zuku Kenya Packages

Zuku TV offers four affordable packages:
  1. Zuku Smart Pack
  2. Zuku Classic
  3. Zuku Premium 
  4. Asian Standalone package
 The full kit goes for just Ksh. 3,999 which includes free installation.

The basic bouquet comes with 58 free TV Channels...

Zuku Fiber Channel List - Basic Bouquet

  • Zuku Zone
  • Guest Channel

Regional Channels

  •  KBC
  • Citizen
  • KTN
  • NTV
  • KTN News
  • K24
  • Kiss
  • Ebru
  • Kass TV 
  • UBC
  • Three Stones TV
  • NBS Uganda
  • Clouds TV
  • Wasafi TV
  • MBC TV
  • Njata TV
  • Kameme TV
  • Lolwe TV
  • GBS
  • Inooro TV
  • Kyeni TV
  • TVE
  • RTN Somali
  • STN

General Entertainment

  • Zuku Novella
  • EATV

Movies and Series

  • Zuku Movies Max
  • Zuku Movies Action
  • Zuku Movies Family
  • Zuku Swahili
  • TV Sibuka
  • AMC Series


  • Zuku Sport 

News and Business

  • AlJazeera
  • TVC News
  • DW-TV
  •  Press TV
  • France 24
  • NHK World


  • Smile of a Child
  • Baby TV

Special Interest

  • Aljazeera (Arabic)
  • France 24 (Arabic)
  • TVS Monde Afrique
  • France 24 (French)
  • BVN (Dutch and Flemish)
  • Universal TV


  • Hope TV
  • Emmanuel TV
  • EWTN
  • God TV
  • Family TV
  • Inspiration TV
  • Ahlulbayt TV
  • Peace TV
  • Hope Channel Kenya
  • Al-erth Alnabawi
  • Horizon TV


  1. Please let me know why my account 374528 in nakuru has been out of service this evening

  2. Hullo you disconnected me without due notice but I have paid today morning and my services both tv and Internet have not yet been restored. My account no is 002- 114603. Waiting to be re connected. Thank you.

  3. plz i live in msa and was wondering whether shanzu areas has been covered by zuku yet????

  4. Am Peter Mwangi from JERICHO LUMUMBA estate Nairobi, is there any hope of our area being covered by zuku anytime soon? based on the fact that our neighboring estate is fully covered

  5. Hi. Am on Kiambu and I need installation of both the satellite and Internet.


  6. Please let me know why my account 191653 in Gatundu road has been out of service this evening

  7. need internet connection urgently please call me on 0722336476

  8. Has Zuku internet reached areas around Ruiru campus?

  9. Hi, I'm requesting for head of zuku TV contact details. Kindly send it to shangiliafrica@gmail.com. or +255624111958. I need to raise an issue about one of the channels.
    Omary, Tanzania, morogoro

  10. Kindly advise if i can get an internet connection at katanai...close to syokimau a small shopping centre close to the AAA Fence near tani complex

  11. Would like internet connection kindly call me on 0724 52 91 47

  12. Any Good reason why my Monthly payment have been increased from 1199 to 1998 my account Number 223461

  13. I subscribed for Zuku TV & Internet services on Friday last wekk and paid Ksh 5,000/=. Your Texhnicians came to install on Saturday and were unable to do so as the connection box was full and needed to be expanded so they said. After talking to your Sales Rep. George Mutulla he promised it would be done by Tuesday and one day after no reconnection no follow up no update nothing and all my numerous calls and texts to George have all gone unanswered. Well if nothing has happened by tomorrow end of day I will seriously consider revoking my subscription demand a refund and promptly go to JTLK Faiba. This is not what I signed up for at all and it seems Zuku is overstretched. My account no. Is 241458.

  14. Why give out numbers that are ever busy and take you through a long process. Besides, the calls are chargeable.#DISAPPOINTED

  15. Zuku fibre. No connection whole day today. Acct. 252061

  16. hi my account is 228310 i have been having issues with my internet its ever slow it runs the speeds of 100kbps instead of 50mbps you guys tell me what is happening because i cant understand how i am paying 11000 and not getting the service even now there is no internet at all here in kasarani safaricom is doing its connection and i will be considering to cross over nyinyi wasee muwache ujinga

  17. Paid for an installation yesterday nd upto now no action,.... received mpesa transaction but never received any from Zuku,kindly assist.