How to Activate GOTV after Payment | GOTV Activation After Payment

How to Activate GOTV after Payment | GOTV Activation After Payment

If you have just paid for the monthly subscription and the decoder fails to reactivate automatically, this article will show you how to activate GOTV after payment and clear the e-16 error. There are several ways to go about GOTV Activation. Try one or all to see the one that works for you.

Activate GOTV via message

Simply send 'Reset Your GOTV account number to 22688.

Activate GOTV Online

Visit Eazy GOTV online, log into your account using your surname and your account number. Go to 'Clear your error' dialogue box, select E16 and click on 'Reset device now'
Courtesy of GOTV

Activate GOTV via Phone

Simply dial *423# and follow the prompts

Request for Assistance from Customer care

If everything else fails, contact GOTV through their facebook page or Twitter Handle and request them to help with GOTV Activation by resetting your decoder for. You'll need to give them your GOTV account number.

Here are the GOTV Customer Care Contacts in case you have come to this point and you still have not found a solution.If you are yet to make your payment. Here's a post that'll walk you through paying your GOTV bill via Mpesa, Airtel or Equitel.