Friday, June 5, 2015

How to Check the NHIF Account Contributions Status

It is very easy to check your NHIF account contribution status via your phone.

To do this, simply type ID ****** where ***** is your ID or passport number and send to 21101.

Check NHIF status
You will get a reply with the name of your employer and the last month you paid your contribution.

The charges for this service are Ksh. 10.

For voluntary and self employed contributors, NHIF allows the convinience of Mpesa payments. Click the link to view the NHIF paybill number and the Mpesa payment procedure.

NHIF Frequently Asked Questions

I've been getting so many questions in the comments that I decided to compile the most frequently asked, get the answer from NHIF staff and list them here. You can also contact NHIF with your queries by calling these toll free line... 0800 720 601, (020) 2723255/56, (020) 2714793/94, (020) 2722527. Kindly go through the list to see if your question has been answered below before leaving a comment.


  1. How long after registration can you access the NHIF services? For the informal sector, you have to wait for 60 days while for the formal sector you only wait for 30 days.
  2. How long does it take for a dependant to access services after being added to the plan? Immediately
  3. How long do Mpesa Payments take to feature in your satement? Between 24 and 48 hrs, but some payments are even instant
  4. What happens if you have not paid for long and you need to resume? You can either pay the backlog and the penalties, or you can just pay the principal amount and wait for 60 days to access the services
  5. What do you do if you cannot remember your NHIF number? Just make a call to NHIF using one of the contact numbers given above and you'll be sorted. The numbers are toll free. You can also get your number by texting ID **** to 21101 where **** is your ID number and the message you receive will indicate your NHIF membership number.
  6. How do you go about changing your preferred hospital? You can only do this twice an year. What you do is wait for a call for registration for the preffered hospital and visit an NHIF branch to do this. If you have a very solid reason as to why you need to change before a call is made, you can always visit your nearest NHIF branch.
  7. When is the deadline for payments. It is on the 9th of every month.
  8. If I miss the deadline, what are the payments? If your employer misses the deadline, he pays twice the principal. For the informal contributors, you pay the principal plus 50% of the principle. In other words, if you are to pay on, let's say 12th, instead of paying the normal Ksh. 500 you pay Ksh.750.
  9. How do I get my NHIF Statement Online? This online feature and others are set to be launched in the next few weeks. Keep it here and we'll keep you posted.
  10. Where do I get additional NHIF infor? Just visit their website at http://www.nhif.or.ke and you'll be able to get all the latest and some more.
  11. How much will NHIF pay for me when I receive treatment? This depends on the hospital you choose to visit. There are three categories of NHIF Accredited Hospitals and each category has  a different contract with NHIF. Visit the linked post to see which category your hospital falls under and how much NHIF will pay for you.

Polite Disclaimer:
I am not NHIF and I have never been affiliated to them in any way. If you have specific issues, kindly contact NHIF directly or visit your nearest branch for assistance.

246 comments:

  1. Replies
    1. How can someone get an NHIF statement online?

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    2. It is not possible. What you can check is the last time you made a contribution. This is done through your phone by following the instructions in this post.

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    3. how can one know his NHIF number? forgot mine and cant get time to visit their offices

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    4. Visit any Nhif accredited hospital with your id and you will get your number as its in the system

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    5. You can also make a call using one of the numbers listed in the article and they'll be able to help you with your NHIF number.


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    6. can i be treated with an NHIF NO.without a card.

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  2. how can i get my NHIF number?

    ReplyDelete
    Replies
    1. Send an sms with ID ***** where ***** is your ID number and send it to 21101. You'll receive a message with your NHIF number, your name, your ID number, DOB and the last month you made a contribution.

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  3. I haven't paid for a few months and would like to top up, is there a way I can find out the amount I need to top up without going to NHIF offices?

    ReplyDelete
    Replies
    1. My I'd number 658577 am trying but not found

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    2. You can make a call to NHIF to find out the backlog of your payments and the penalties by dialing one of the numbers listed in the article above.

      Alternatively, you can just pay the principal amount and wait for 60 days to be able to access the NHIF services.

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  4. can i start contributions at nhif after i stopped when my employment ended?

    ReplyDelete
    Replies
    1. I don't see why not. I however have a feeling that you need to catch up with your monthly contributions.

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    2. Unknown, you can also just start contributing without catching up on your payment and paying the penalties. The only catch is that you will not be able to access NHIF services for 60 days.

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  5. how to get nhif statement online

    ReplyDelete
    Replies
    1. That feature is currently unavailable. Coming soon though.

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  6. I have been doing my contribution since 2011 but early this year i stopped but i resumed last month will that affect me incase i want to use it in two months to come?

    ReplyDelete
    Replies
    1. Let me ask them I'll give you the answer.

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    2. I asked and they said that when you resume payments, you have to wait for 60 days. In your case, there should be no problem at all when you use the card in 2 months.

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  7. How can i check my NHIF status on the internet, not via mobile phone

    ReplyDelete
    Replies
    1. Currently you can't. You'll soon be able to once these features are launched.

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  8. Married couples who are employed,are they both eligible to nhif contributions?

    ReplyDelete
    Replies
    1. Yes. Your spouse's card will cover you though if need arises and you are a dependant.

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    2. It is in fact compulsory for any Kenyan 18 years + in formal employment. Though the spouses can use either of the cards to claim benefits, only one card may be used at a time.

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  9. I pay for my grandmother nhif contributions is it possible for it to cover her depedants
    ie two orphaned kids she stays with.

    ReplyDelete
    Replies
    1. As far as their stipulations go, they only cover the contributor, declared spouse and children. You might have to contact NHIF directly to get a better answer to your question.

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  10. hi modern mom,there is a number i was given when i was registering with NHIF and still i was issued with a card that has another different number....did they made a mistake or that's the system?

    ReplyDelete
    Replies
    1. Use the number on your card. That should be the correct one.

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    2. To confirm, just send an sms with ID ***** where **** is your ID number and the member number you recieve in the text is your NHIF number.

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  11. hi, i texted my id no to 2110 and it indicated 2016-01 as my status. Does that mean I am covered till 2016 January?
    Best regards.

    ReplyDelete
    Replies
    1. That's a very good question and Yes, I think it means you've paid your January subscription for next year.

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  12. my status indicate 2016-01. Does that mean I am covered till 2016 January?

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  13. We forgot to remit august contributions as a company, what are the due penalties?

    ReplyDelete
    Replies
    1. You pay twice the principal amount for all the employees.

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  14. I need to add my wife as a beneficiary. What is the procedure and requirements?

    ReplyDelete
    Replies
    1. Just visit your nearest branch with a copy of her ID and her passport photo and you'll be given a form to fill.

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  15. my husband is a self employed contributor.as the wife i now have a job.how do i use his number for my employer to pay my nhif deductions.or i need to register a new number

    ReplyDelete
    Replies
    1. You will have to register your own. It is compulsory for every employed Kenyan to be an NHIF member. You can put your husband and kids as your dependents as well. Though you can use either of the cards to access treatment, you can not use them both at the same time.

      Kindly visit your nearest NHIF branch to get started.

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  16. i have been doing my own casual jobs since i stopped being in Employment in January 2015. I haven't made any contribution since then. Where do i start from to start contributing as an individual

    ReplyDelete
    Replies
    1. You can just start sending out your monthly contributions of 500 shillings. I find Mpesa to the the most convenient way to do it. This post will take you through the process.

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  17. Thanks for your response.

    So if i start paying monthly contributions of Kshs.500 everything will
    be ok.i.e I wont be charged/penalized for not contributing for a whole
    year.

    Regards

    ReplyDelete
    Replies
    1. Yes daniel. You just won't be able to use your card for 2 months. After that you'll be able to access all NHIF services.

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  18. Hi. I'm under self employed. The deadline passed and I didn't pay on time. Would like to do it before the end of the month shall I pay 500 or are there any penalties incurred?

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  19. can i be refunded the bills incurred in another hospital facility other than my choice when referred by my choice of hospital?

    ReplyDelete
    Replies
    1. That depends on whether that hospital is one of the accredited hospitals and the category it falls under.See the entire list in the nhif website http://www.nhif.or.ke/healthinsurance/

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    2. Does nhif insure emergency/optional cs and where can i get the full info plz?

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    3. Visit the NHIF site. here is the url: http://www.nhif.or.ke/healthinsurance/ Go to the link that says 'Inpatient Hospitals'

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  20. i have sent a text message twice to this number:21101(nhif)but i have got my NHIF status in return,could they have misused my credit?

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  21. Hi NHIF if i pay for example November contribution sh500,then the same month i pay another sh500,so will this be carried forward to the next month?

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  22. I travelled abroad after resigning and hence stopped contibuting the fund.Its been 6 years now.Roughly how much would be the penalty, assuming am to contribute 500KES per month?

    ReplyDelete
    Replies
    1. Instead of paying the back log and the penalties for the 6 years, just pay the Ksh. 500 from now henceforth. You'll just not be able to use your card for the next 60 days.

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  23. Am a member already. Can I ammend my details to cover my baby and wife using the same card I have.

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    Replies
    1. Of course. Just visit any NHIF branch with their details and you'll be given a form to fill. You'll need to carry a copy of your wife's ID and your kid's birth certificate.

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  24. hey modern mom,my spouse is the one who contributes though am also employed,is it in order or we are both needed to contribute?

    ReplyDelete
    Replies
    1. It is compulsory for every employee to be a member of NHIF. You can use either of the cards to get medical services, but as long as you are employed your employer should be deducting from your salary.

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  25. Hi Modern Mom
    Does NHIF cover EYE and Dental treatments for Non civil servants.(outpatient)

    ReplyDelete
    Replies
    1. If you go to a public hospital, you pay nothing for everything including surgery. Absolutely nothing! For other hospitals, you'll have to visit the NHIF website to see whether your hospital of choice has an agreement with NHIF or not.

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  26. Hi, i was avoluntary contributor and stopped like 4yrs ago since i flew outside country, how much am i surposed to pay, do i need to pay for all those years i dint pay,right now is there any fine or i just start afresh

    ReplyDelete
    Replies
    1. You do not necessarily have to pay for the 4 years your were not subscribing. You can start your payments now but you will not be able to use the card for 2 months. That's what NHIF told me when I had a similar issue.

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    2. Thanks anonymous for that confirmation.

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  27. Am employed and paying my contribution, am also paying my parents voluntary contribution every month. Can all this be deducted by my employer from my salary instead of remitting monthly in cash?

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    Replies
    1. As far as I know, those are different entities and thus not possible. Confirm from your nearest NHIF branch kindly.

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  28. IF 9TH which the deadline contribution for voluntary contributors falls on a weekend can u pay the contribution on monday without penalties.what will happen if i pay after 9th of the month

    ReplyDelete
    Replies
    1. But after the 9th. You pay the principal amount plus 50% more. So Ksh. 750 instead of Ksh. 500.

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  29. I changed employment and the records show that my contributions are being made by my old employer yet my new employer is also paying, what could be the problem? will this affect my claims latter?

    ReplyDelete
    Replies
    1. Just visit your nearest NHIF branch to sort out this issue.

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  30. Hi Modern Mom..I have sent my ID no to 6443 and another one to 21101 no one responded to me wats up?

    ReplyDelete
    Replies
    1. Are you still unable to get a reply Juliet?

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  31. I paid my using nihf no it's okay..

    ReplyDelete
  32. Hi. Keep up the good work. I was.given a copy of my nhif number and was to collect the card later but I haven't. Problem is I need to give my new employer the number but the number on the paper is not visible. How can I know my nhif number

    ReplyDelete
    Replies
    1. Try this: It comes with your NHIF number.

      Compose a new sms
      Type the letters “ID”, a space, then your ID number (or passport number if applicable) e.g ID 12345678
      Send to 21101
      Note: Charge for this service is Kshs 10 only.

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  33. AFTERNOON,

    How can I change my NHIF status online incase i want to add my child?

    ReplyDelete
    Replies
    1. You'll have to visit one of the NHIF branches for that.

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  34. When does one start enjoying nhif benefits ...I registered this month

    ReplyDelete
    Replies
    1. For formal members it takes 30 days, for informal members it takes 60 days.

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    2. Hi modern mom, could you kindly explain to me the difference between informal and formal payments

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    3. A formal member is every single Kenyan who is employed. It is compulsory for every employed Kenya to be a member of NHIF. Your contributions are subtracted from your salary by your employer and the amount varies depending on how much you earn.

      Informal members are those not employed, but make monthly contributions of sh. 500 on a voluntary basis.

      I hope that clears it.

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  35. WHEN IS THE DEADLINE FOR NHIF CONTRIBUTION.

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  36. `DO YOU HAVE HELPDESK NUMBER BECAUSE HAVE SENT SMS AND MY CONTRIBUTIONS FOR DECEMBER 2015 AND JAN 2016 ARENT INCLUDED YET

    ReplyDelete
    Replies
    1. Use the toll free numbers listed in this article to contact NHIF.

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  37. My wife is 4 months pregnant. Can I add her to my membership and still enjoy the benefits?

    ReplyDelete
    Replies
    1. Absolutely John. Congratulations you two.

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  38. Good morning Modern Mom, that you for the good work. My question is, if I change my out patient hospital for how long will take to be changed to the new facility I choose..

    ReplyDelete
    Replies
    1. If you have changed then it should be immediate.

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  39. I applied for my card but unfortunately am un able to find time to collect it at your offices, is it possible for it to be delivered at my door step, kind request.

    ReplyDelete
    Replies
    1. hahaha. You just made my day! That's a little ambitious but I think we'll get there some day.

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  40. can i change my outpatient hospitals online

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  41. Plz check for me this account if it exists. Susan mwikali city canteen. Code 101547

    ReplyDelete
  42. Hi Modern Mom, i find your responses very helpful and informed. Now i have a patient who needs to undergo full knee replacement at a cost of 350k at either of PCEA Kikuyu or Tenweeg hospitals. The only surgeon in Tenweeg proceeded on leave till July. Since the patient's hospital of choice is Tenweeg, can she be refered to Kikuyu? and will NHIF pay the full bill?

    ReplyDelete
    Replies
    1. Yes. Kikuyu orthopedic Hospital is in category B of NHIF approved hospitals. According to NHIF, members admitted under contract Category B (private and mission) hospitals will enjoy full and comprehensive cover but where surgery is required, the contributor may be required to co-pay.

      I hope that answers your question Kip. I wish your patient a full and quick recovery.

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    2. Hi Modern mom,I applied for my NHIF june last year and upto now havent received my card.My question is,can i use the nhif number i was given incase am in need of any medical service?

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    3. Jac, Have you been making your monthly contributions? If yes, then you can use that number to access services.

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  43. The statement doesn't show the total contributions. How do I get that one??

    ReplyDelete
    Replies
    1. Kindly contact NHIF. They should be able to help you.

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  44. I work as an accountant for a company in Nairobi CBD. The previous accountant had been submitting NHIF payments for the employees via online submission. The problem is that some of the employees names were not matched with their ID numbers’ (keep in mind that the correct names were used except that the IDs did not match some of the names) as a result; some who had contributed did not have their records updated. How can i proceed with this matter to ensure that their NHIF statements are updated with the amounts deducted them?

    ReplyDelete
    Replies
    1. Hey Leon, Kindly visit the nearest NHIF branch for advice.

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  45. my nhif was beeing paid by my employer, but now am no longer working with them and want to continue remiting my cash. please advise.

    ReplyDelete
    Replies
    1. You can just start making your own contributions. 500 shillings a month. You can use Mpesa.

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  46. When does one start enjoying nhif benefits after registration.?

    ReplyDelete
    Replies
    1. Someone commented somewhere in this post that it takes 2 months.

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    2. I just confirmed that it takes 60 days for the informal members and 30 days for the formal members

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  47. which dates to pay for individual contributions

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  48. Modern Mom. I want to pay via mpesa. is the mpesa system effective? will it reflect immediately after submitting or how long will it take?

    ReplyDelete
    Replies
    1. Yes it is effective. Mpesa transactions normally take between 0 and 48 hrs to reflect.

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  49. Hi Modern Mom. if i pay my contribution via mpesa does it reflect immediately. is mpesa system effective?

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    Replies
    1. It might reflect immediately, but they normally say between 24 and 48 hrs. Mpesa is a very effective form of payment.

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  50. After u add say spouse or beneficially, for how long will it take to get activated

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  51. i just need my NHIF number .my id is 22561168

    ReplyDelete
    Replies
    1. Send an sms with ID 22561168 to 21101 and you'll get a message with among other information, your NHIF number.

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  52. Now for me I don't which direction to go my nhif number is 091632 I used to work 2007 but now am self employed since 2008.in 2009 I went to nhif and was told I can't pay two since am married so my data was added to my husband nhif number 1605855 but after sometime we stopped paying. Now I want to be paying on self. I checked and my husband is there but m8 e still reads my employment status with even wrong date of birth. So advice me what do I upgrade and even what do I pay I even want to include my 6 year old son in the one that is right either mine or my husband.

    ReplyDelete
    Replies
    1. Just visit your nearest NHIF branch and fill a form to add your child. You can just start contributing the 500 monthly payment now. You will start accessing the NHIF services in two months after you start paying again.

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  53. hi, how do i pay penalties for nhif as the employer?

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  54. Hi. I came and changed my status from being employed to non employed and i can see thatmy account still reflects my employer of 6 yeats ago. I have been contributing on individual account. How do i go about getting help on this.

    ReplyDelete
  55. I CHANGED NY EMPLOYER AND I HAVE NEW KIDS IN THE FAMILY HOW DO I UPDATE THIS ONLINE

    ReplyDelete
  56. Hellou,i sent a text and it read 2016:06 as a reply..does it mean i will continue paying from july?kindly help

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  57. I sent msg and the reply was 2016:06. Does it mean i can wait up to end of 2016:06 to continue paying without any penalty?

    ReplyDelete
  58. Why is there a limit of 1000/- on drugs received ? its too too little.

    ReplyDelete
  59. My card will mature on 9th April 2016 so I was asking am I suppose to pay anything before I starting using it my first time I have never used it

    ReplyDelete
    Replies
    1. You are supposed to make monthly contributions before the 9th of every month is you are an informal member. For formal members, your employer deducts and contributes for you and you do not need to pay more.

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  60. I registor through online and is it posible to me to get my card...can it be deliverd to my place?

    ReplyDelete
  61. Is't posible my card can be delivert to me? Or i should go for it.

    ReplyDelete
  62. How much am i supposed to pay for covering my child

    ReplyDelete
    Replies
    1. You pay nothing more than your normal contribution. Just visit an NHIF branch and add your child as a dependant.

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  63. What should i do my former employer deducted nhif contributions for three months and never paid for me. Kindly advice

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  64. How can i know if the dependant i added has succeseded and is covered?

    ReplyDelete
    Replies
    1. Visit any NHIF branch with the dependants details passport and photo copies and fill in a form.

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  65. how can i get my mini statement

    ReplyDelete
    Replies
    1. You can follow the steps above and they'll show you the last month you made a contribution.

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  66. can i Transfer my cover to my mum because i no longer Need it because i live in another Country.

    ReplyDelete
    Replies
    1. No. What you can do is register her as a member and start paying her monthly contribution for her.

      Delete
  67. Hi Modern Mom.Iam Eric, I have not been consistent with my monthly payments. I was very keen on payments between 2009 and 2012, then I tried for a few months later on. Now, I have read your comments regarding those who have not been paying consistently. If I start from now what will happen to the amount that I had paid earlier.Thanks

    ReplyDelete
    Replies
    1. If you start paying now, you will be able to start using your card in 60 days like normal.

      About what happens to your previous contributions, remember that this is an insurance kitty. You are treated when you get sick for free. If you are fortunate enough not to fall sick, your funds are used on someone else who's not as lucky.

      I hope I've answered your question to your satisfaction.

      Delete
  68. Hallo. Suppose NHIF covers 20000 for CS operations yet a an accredited hospital they only allow nhif to cover bed charges. can i claim the amount I spend above the bed charges and below the se limit

    ReplyDelete
  69. I forgot my NHIF number, how can i get it

    ReplyDelete
    Replies
    1. Follow the steps in this post. You just need to text your ID number. The reply you get will have your details including your NHIF number

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  70. Does NHIF cover dental services to Private Contributors?

    ReplyDelete
    Replies
    1. Yes, depending on which health care facility you visit.

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  71. Hi
    i have been contributting to nhif since 2010 to date bt i have not received my nhif number despite visitting several branches even gave out my passport for the card but in vein
    please can i get my number
    on 0703720180
    email me simiyuemmanuel136@gmail.com

    ReplyDelete
  72. What can I do so that my card can be used in a hospital if I rectified and setald my card four days after the admission to the hospital? Pls reply.

    ReplyDelete
    Replies
    1. If you've not been paying then you need to pay the penalties and you can use your card immediately. If not, just pay the normal monthly fee and wait for 60 days to use your card

      Delete
  73. Hae, what are the current requirements for adding a spouse to your card as a dependant??

    ReplyDelete
    Replies
    1. If it is your spouse, carry her passport photo and ID copy. If it is your child, carry passport photo and a copy of their birth certificate.

      Delete
  74. i made payments some few months ago till to date i havent received any notification account no 29436224

    ReplyDelete
  75. Dear Modern, I checked my NHIF contributions at the Westlands Branch and for the past 5months its nil yet my employer claims to have been paying and the business is almost collapsing so I need to make sure all is up. Will I be penalized for that yet am not a voluntary contributor?What step should I take before its too late?

    ReplyDelete
    Replies
    1. In your case the employer is the one who's supposed to pay the penalties.

      The only issue is that if he's not been paying then you'll not be able to receive NHIF services in case you get sick.

      I suggest you call one of the numbers in the post above to contact NHIF directly and they'll advice you on the way forward. Your call will be toll-free.

      Delete
  76. Hi Modern Mum I changed my employment status to informal employment last month I haven't notified nhif but I am due for delivery in Oct do I have to go notify them? 2 Can I make advance payment from for say 4months?

    ReplyDelete
    Replies
    1. For some reason I'm not so confident answering your question but I'd say you just need to start making the 500 monthly contributions. And yes, you can pay every month or you can pay for a few months at a time.

      Delete
  77. himodern... i am self employed and have not paid my contributions for the last two month...i have paid ksh 1500 today on 15 th June ....are there some arrears i have not paid?how will the 1500 be distributed...

    ReplyDelete
    Replies
    1. For the two months, you needed to pay 750 a month which comes to 1,500. The only part I don't understand is whether when you said two months, this month is included. The reason I ask this is because at date 15, we're already past the 9th day deadline.

      Delete
  78. How do I get my statement online?

    ReplyDelete
  79. Am currently at Ongata Rongai and would like to choose my facility, will Mt Olive sinai be appropriate since i do not have its code?

    ReplyDelete
  80. Should consider revising their compensation for the benefit of their members

    ReplyDelete
  81. Thanks Modern Mom for the advice concerning NHIF. However, I Have been sending sms to the mentioned no. 21101 but I rarely get any reply. Please advise if there could be any changes

    ReplyDelete
  82. how can i change from my previous employer to current

    ReplyDelete
    Replies
    1. I do not think that is necessary. Your new employer will start making contributions on your behalf as long as you give them your NHIF number.

      Delete
  83. i got married recently the customary way an i want to my wife to be a dependent since am submitting my NHIF,what do i do?

    ReplyDelete
    Replies
    1. Just visit your nearest branch with her ID copy and passport photo and request to add her as a dependant. You'll be given a form to fill.

      Delete
  84. Hi Does NHIF cover wives and children or just Wife and children?

    ReplyDelete
    Replies
    1. Just wife and children. Is it even legal to have wives?

      Delete
  85. Hey modern mom gud morng,is it a must that you have to choose one hospital during the registration or you can go to any hospital for medical once you have Nhif card.

    ReplyDelete
    Replies
    1. Though you can go to any for inpatient, you need to choose one for outpatient.

      Delete
  86. after paying penalty for 13 month late contribution after how long can get nhif services

    ReplyDelete
    Replies
    1. You should get the services immediately but you need to pay the penalties and all the back payments.

      If there's no emergency,I'd suggest you start paying now and access the services in 60 days. But seeing that it's already past 9th, you're already late for last month.

      Delete
  87. What happens when you have not paid by 9th, is there any penalty? Is there any way you can be reminding me before the time is due?

    ReplyDelete
    Replies
    1. If your employer misses the deadline, he pays twice the principal. For the informal contributors, you pay the principal plus 50% of the principle. In other words, if you are to pay on, let's say 12th, instead of paying the normal Ksh. 500 you pay Ksh.750

      For the reminder, you can always set a monthly alarm on your phone.

      Delete
  88. Hi,
    what are requirement to remove a spouse from an NHIF cards benefits, since is no longer under your custody.
    i will appreciate for your response.

    ReplyDelete
  89. hi i was employed onece and my employer used to pay for my NHIF later lost the job in November 2013 uptill now have not paid anything, i got another job this month. are their any charges and by how much ? or will my employer just continue paying my NHIF??

    ReplyDelete
    Replies
    1. Your new employer will just start paying from there.

      Delete
    2. thanks alot.

      Delete
  90. hello,
    my dad is a retired teacher under TSC.
    he has been contributinng his membership fees though he never used to know the importance of NHIF.
    May i know if he still eligible to enjoy the facility.
    Rgds Otia.

    ReplyDelete
    Replies
    1. If he has been paying the 500 a month contributions since he retired, he's eligible.

      Delete
  91. Hello
    I paid my 3 yrs contributions of ksh.18,000 to NHIF on 4th July 2016, I.e. Feb 2014 to date via mpesa. I got mpesa response but no response from NHIF todate and no payment has reflected in their system. I went to query at their upper hill office and didnt get any
    help. I have been trying to call all their numbers on their website to no avail. How do I go about this?
    Catherine

    ReplyDelete
  92. we divorced with my wife some years back. how do i remove her details from my record and instead, replace her with my current wife?

    ReplyDelete
  93. Hi, can my nhif card pay hospital bill for my daughter who is about to undergo surgery? and up to what percentage can it cover?

    ReplyDelete
    Replies
    1. It does if you have added her as your dependant. The percentage depends on the hospital you visit. Kindly visit www.nhif.or.ke to see hospitals covered and the package they fall under.

      Delete
  94. Hi,i've not paid my contribution since 2013-11,NOW'will i have to pay all contributions and the penalties?

    ReplyDelete