Sunday, January 11, 2015

How to File KRA Tax Returns Online


Every employed or income generating Kenyan citizen needs to pay tax. By 30th of June every year, you should have filed your KRA tax returns whether physically at the KRA offices or online through the KRA online portal. This article will walk you through how you need to go about filing your KRA tax returns online.

First things first though; here are the documents you will be needing:
  1. Employer information for the employed individuals
  2. Employer’s PIN if you're employed. Request your employer to give you the P9 Form. It contains all the information you'll need to file the returns
  3. Financial Statements
  4. Insurance Premium Certificate/ PIN of Underwriter/Mortgage interest certificate
  5. Withholding tax certificates where applicable
  6. Any other documents relating to income you received or deductions you need to claim
Here's how to file for the KRA tax returns online:
Courtesy of KRA
  1. Visit the KRA portal site
  2. Click on 'e-Returns' or hover on 'Returns' on the navigation bar and click on 'File Returns'
  3. Select the type, Enter your taxpayer's PIN and select the Tax obligation applicable to you before clicking on 'Next'
  4. The next page will walk you through the filling process. Basically, you just need to click on the links provided to either download the Tax Returs form in Excel or ODS
  5. Fill out all the applicable areas in the downloaded tax returns form and save your document in your computer.
  6. You need to enable macros to be able to 'Validate' and Zip your File. 
  7. Return to the page and select the period for which you are filling the returns, upload the zipped filled out Returns form, agree to the terms and select 'Submit'.
  8. When asked whether you would like to upload the file, click on 'OK'
  9. Done. Congratulations, you just filed your returns online.

58 comments:

  1. do government offer training on how to file the returns? if yes when and where

    ReplyDelete
  2. i got my PIN in January 2015 however it had been inactive until i was employed later in November 2015. when i try to do this process it keeps telling me something about nil returns and i don't understand. please help?

    ReplyDelete
    Replies
    1. u will file nil returns for the year 01/01/2015 to 31/12/2015. for the year 2016 u will file nil returns after dec 31 2016

      Delete
  3. i acquired my PIN in Jan 2015 however it had been inactive til i was employed in Nov 2015 and when i try to do this process online, it tells me something about nil returns and i don't understand. please help?

    ReplyDelete
    Replies
    1. Whether you have earned in the last year or not, you need to file your returns annually. If you were not employed the whole of 2015, then you need to file Nil returns.

      Just visit your KRA station and you'll be shown what to do.

      Delete
    2. Thanx big, was trying for hours but no success. The word i should have searched for is 'Nil Returns'. Thanx to you, Baraka

      Delete
  4. What happens if you changed employers during that year?for example you moved to new company in august

    ReplyDelete
    Replies
    1. You get the P9 forms from both employers and declare them both.

      Delete
  5. I applied for my KRA back in 2012 August in order to get HELB for my university studies and am still a student.I registered with itax just recently and am stack on how to file on my tax nil returns. Please help

    ReplyDelete
  6. Thank you,tried afew times before it went through

    ReplyDelete
  7. If you apply for a tax claim refund, How long does it take before you are refunded? Regards.

    ReplyDelete
    Replies
    1. I asked KRA that same question on Twitter and this is the answer I got...

      Hi. The Refunds Claim is a structured process which needs to be validated by a refunds officer before the refund can be paid.

      Delete
  8. When you apply for tax claim refund, how long does it take before you are refunded?

    ReplyDelete
  9. How long does it take to be refunded excessive tax? Regards.

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  10. procedures for filing civil servants returns

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  11. How comes I'm trying to download the form yet it keeps telling me I'm not connected online though I am so it ain't just downloading.

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  12. For those who want to file Nil returns, Just click returns and choose Nil returns. Another issue is the date: returns currently filled are or the period 1/1/2015 to 31/12/2015

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  13. Am astudent how do i fill the e returns .since i have a kra pin

    ReplyDelete
    Replies
    1. Kindly see Nate's comment above

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    2. Whatsapp me on 0737457576. Will file the returns for you for only 500 bob. As easy as ABC

      Delete
  14. I dont remember my password how can i recover

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  15. Hey, am a student n I have a problem with my "Return Period From" date. KRA themselves notifies me that it should be 29/04/2015, my PIN form has 30/04/2015 and friends say i use 01/01/2015. I have tried all of them but none works. Kindly help if u can

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  16. After the Pin no. the next question is the password where am told 'the password you have supplied is not correct. I have only two chances before I am blocked. Please Help!

    ReplyDelete
    Replies
    1. It does that at times if you copy paste your PIN Number. Ensure that you actually type it.

      Delete
  17. This comment has been removed by the author.

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  18. This comment has been removed by the author.

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  19. i have been trying to fill the excel form using the data form p9 form, however its giving me a negative 1000 balance. how do i go about it

    ReplyDelete
    Replies
    1. That's Ok. It just means that KRA owe you a refund.

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    2. That is a credit balance. Just validate it with the negative balance. Next time KRA will deduct the 1000 from your accrued tax for this year.

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    3. KRA has your money... u dnt have any worries

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  20. from what period to what period are we supposed to file that is due in end june? is it last year only or from last year till this year june? please help

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  21. after filling my returns as per my p9. i got tax due to be Ksh 5. How do i proceed from there.

    Thank you

    ReplyDelete
  22. Error when submitting returns - "Withholding Certificate Number XXX has been issued for the taxpayer. Please declare the same"....Where do I declare this?

    ReplyDelete
  23. I get the error when uploading my ITR "Withholding Certificate Number XXXX has been issued for the taxpayer. Please declare the same".

    Can't find where to do this declaration?

    ReplyDelete
  24. Hi..thanks for the good work.is there a way I can change details in kra pin certificate?I want to change tax obligations.

    ReplyDelete
  25. Hi.Quick question: My salary increased at some point during last year and I'm wondering how I'll reflect this on my returns. Help?

    ReplyDelete
    Replies
    1. Don't worry about the increase. Just get the P9 form from your employer. It has all the information you'll need.

      Delete
  26. What about limited company's returns which was registered on march 2016, do we need to file the tax?.....if yes how? kindly help

    ReplyDelete
    Replies
    1. For companies you need to file every month.

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  27. I don't live in Kenya, I don't have any income in Kenya, or any business income do I still have to file?

    ReplyDelete
  28. Hello I have been trying to fill the form but I have forgotten my pin, and the one given to me is like not working because they are asking me about my first pin. What can I do? Please help

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  29. what is the procedure of filing tax returns for a company?

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  30. "You can not file NIL Return as you have withholding certificates to be declared.Please declare the same" HOW DO I GO ABOUT THIS

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  31. Is there a penaltyfor not filling my returns since 2013..i am a student and not earning.

    ReplyDelete