Sunday, July 20, 2014

How to Pay GOTV Via Mpesa in 2016 with GOTV Paybill Number

how to pay gotv via mpesa: Image courtesy of GOTV
With GOTV M-pesa Paybill Number, you will never miss your favorite channels, easily renew your subscription from the comfort of your house. In this post you'll learn how to pay gotv via mpesa. All you need is the GOTV Paybill Number and your IUC Number.

1. Go to Mpesa menu and choose 'Pay Bill'
2. Key in the Paybill number which is 423655
3. Key in your IUC number; this you can get it from the bottom of your decoder on a red sticker.
4. Key in the correct amount for the package you wish to pay for. You can find the different packages available to you here and the GO TV Channels they offer.
5.Key in your M-Pesa PIN
6. Check again to ensure that you have input the correct information
7. Wait for a confirmation message

See Also: Best GOTV Channels for a Kenyan Mom

And that is basically it. You now know how to pay gotv via mpesa. Keeping the decoder on while you pay helps it to reset itself automatically. If after payment the picture is still not showing, or if having problems with how to pay gotv via mpesa, you can contact GOTV via twitter. They will be able to reset it for you in minutes.

If for some reason you encounter a problem and need to contact GOTV customer care, follow the link.

71 comments:

  1. after paying with mpesa, the activation is saying incomplete...what is the way forward

    ReplyDelete
    Replies
    1. Dial *423# and follow the instructions.



      You can see other options in this post... How to Activate GOTV after Payment

      Delete
  2. This comment has been removed by a blog administrator.

    ReplyDelete
  3. I really love trace tv both Urban and Africa...r u guyz considering adding it to the channels?

    ReplyDelete
  4. Thank you so much for stopping by. Unfortunately, we are not able to tell which channels will be added and which ones will not. You can contact GOTV for that query by following the link in the post's last paragraph.

    ReplyDelete
  5. Hey you?? I've paid and tried to activate it but still not working... What should I do

    ReplyDelete
    Replies
    1. If you still have the e16 error, kindly dial *423# and follow instruction.
      See other options in this post on How to activate GOTV after payment.

      Delete
  6. its over half a year since i subscribed for my gotv,i wish to resume my viewership and subscription tomorrow,will i hav problems with activation? or back on air?

    ReplyDelete
    Replies
    1. That should not be an issue. Just ensure that the decoder is turned on when you make the payment. If you encounter any problem, just contact GOTV using one of the contacts listed and they should be able to sort you out.

      Delete
  7. I paid kshs850 to an incorrect IUC 2118616466 instend of 2018616466

    ReplyDelete
    Replies
    1. Follow the contact GOTV link provided in the post and use the most convenient method for you to report this. GOTV will transfer the payment to the right account or advise you on the way forward. Don't worry though, I am pretty sure you'll be sorted.

      Delete
  8. do these channels include Hope Channel?

    ReplyDelete
    Replies
    1. No. Hope channel is not available. You can see the full list of the gotv channels here.

      Delete
  9. after paying through mpesa, there is a message still saying my subscription is expired

    ReplyDelete
  10. Kindly activate iuc 2016845292. I have tried all the above but still not activating. I have paid Sh. 865 via mpesa

    ReplyDelete
  11. Hi, i have paid 1200 for one off package.I am getting a message to dial 423 to clear E16 error and cellulant.I am not understanding this instruction.Earlier i had bought the box for 1400 to pay 1200 later.my icu number is 2018943154...Kindly assist

    ReplyDelete
  12. Code error E16 n following prompt steps on to get to the last step and get an error prompt again.
    been doing this for the last one hour.kindly assist

    ReplyDelete
  13. Replies
    1. Go TV just announced their 10th milliomnaire

      Delete
    2. 2 more weeks to go. It ends at the end of May.

      Delete
  14. hi, can l pay for my next month's subscription before this month's subscription expires?

    ReplyDelete
    Replies
    1. Yes, most definitely. Your balance will just be carried forward.

      Delete
  15. hello, my digital box is showing error - that is it is showing read and green, what could be the problem

    ReplyDelete
  16. hi are we to pay 1200/= or 2600 for local channels. then can i still pay 600 or 850 during any time am not broke to enjoy other channels?

    ReplyDelete
    Replies
    1. Yes. ut the rates are not as you have listed. GOTV Lite is 2,200/year, GOTV Value is 650 and GOTV plus is 920 bob a month.But yes, you can change your subscription package at any time.

      Delete
  17. i paid for 599 package. tried to clear Error 16 i got the massage i must first pay balance of 248 shillings before clearing error. whats this?

    ReplyDelete
  18. hi whats wrong with you coz i paid 950/= and up to now my gotv is still no showing my iuc no.2002949256

    ReplyDelete
  19. Hi, I bought GOTV 2 months ago (IUC 2017417970) of which I viewed the channels for free for 1 month instead of the published 2 months. After disconnection, yesterday I paid Ksh. 2600 for one off payment for local channels (Local Channels Package). It then indicated E16 on the TV screen which got cleared from *423# instructions. Today upon switching on my TV, I became shocked to learn that ALL CHANNELS ARE LOST! Kindly advise on why GOTV has made me suffer despite making my payments.

    ReplyDelete
  20. dont reply i have been sorted out

    ReplyDelete
    Replies
    1. I'm glad you were sorted out Mercy. Welcome again.

      Delete
  21. want to renew my subscription two months via mpesa hw can i do it

    ReplyDelete
  22. I need to change my gotv plus to gotv value...how do I do it...haven't found any help online...and am not in twitter please help..am in isiolo..no dealers here

    ReplyDelete
  23. hi, after buying the gotv decoder i was told i can pay kshs.1200/- in order to be seeing local channels without paying monthly subscription, i never paid the cash but now i want to. kindly advice me on what to do?

    ReplyDelete
    Replies
    1. How much will mpesa charge me when paying for my zuku tv

      Delete
  24. I have been using the above format to pay my go tv, now the reply I get from mpesa is that the format of my account no. is incorrect, by any chance is my account number changed and I have not been notified? I do not have a twitter account.

    ReplyDelete
  25. IS IUC NUMBER 4622998156 CORRECT FOR A GO TV DECORDER,I NEED TO PAY FOR SOMEONE UP COUNTRY.

    ReplyDelete
  26. This was very helpful thanks

    ReplyDelete
  27. Well, it's a little strange to have balance since their services are pre-paid. I hope they sort you out.

    ReplyDelete
  28. last weekend i was waiting to watch a big much on my Gotv decoder but you instead showed only africa match. is thea a package where you there is only english football show coz you are boring me with this African games or you loose me. i though you are better but know i am doubting how better are you Gotv

    ReplyDelete
    Replies
    1. :-) I feel your pain. Kindly contact GOTV to see what they have to say.

      Delete
  29. Could IUC No 201938505 be a correct number for a GOtv decorder,i need to pay for someone in Kenya but am not in the country currently. Regards

    ReplyDelete
  30. I am trying to make payment to my account 4624033489 via MPESA and it keeps on telling me that the Account No format you have input is incorrect/ the format of the bill reference number is does not match the format required for bills. I used it last time and just wondering if there are new changes. Please advise.

    ReplyDelete
    Replies
    1. Sorry for the late reply. Kindly let me know if you are still having the same problem so I can follow up.

      Delete
  31. Hello, how can i change subscription and upgrade. The steps please

    ReplyDelete
  32. Is this 423655 still the pay bill number of this year?

    ReplyDelete
  33. I followed all the steps in paying for my GOTV, bt m told incorrect. Why?

    ReplyDelete
  34. Hi i haven,t used my decoder for two months due to electricity problem will i pay for that months?

    ReplyDelete
  35. i paid 850 on 7th march 2016 for my Gotv to be upgraded to GOTV plus Kindly upgrade. my IUC no.2015935070

    ReplyDelete
  36. just paid my gotv with the wrong iuc number. how can i get a reversal to my mpesa

    ReplyDelete
    Replies
    1. Just comment here with the number you used to make the payment, ref number, amount, account you paid to and your correct account number.

      Delete
  37. please activate my account no: 2016927880. i have already paid 850/-. this process of dialing *423# is expensive and not customer oriented.

    ReplyDelete
  38. i want to make a payment for my go tv lite but they want me to quote refernce number how doi do that

    ReplyDelete
  39. Havejust bought your decoder and imbtrying to pay and mpesa says i cant pay 850. Local channels are all deactivated what im i supposed to do?

    ReplyDelete
  40. Have made a payment of 550 but e16 is still there what I my supposed to do view the picture.again last month I paid 850 b4 end of promotion so that I can be given one month free but to my surprise that was not so.

    ReplyDelete
  41. How do I change my gotv subscription from gotv plus to gotv Lite

    ReplyDelete
  42. Pls upgrade 2016848203 to go tv plus! I hv already paid 920 bt wth your so complicated procedure iam still viewing local channels. Iam running out of option on gotv

    ReplyDelete
  43. Hey have been trying to make payment through M-pesa but isn't go through what will be the problem

    ReplyDelete
  44. I am trying to make payment through m-pesa but it keeps rejecting my IUC NO. What could be the problem

    ReplyDelete
  45. I paid for my account 2017790645 yesterday via mpesa at 7.30pm and upto now my tv is still off.what is happening? more than 18hrs to confirm payment?

    ReplyDelete
  46. Go tv to hell. I have paid ksh849 for account 4622318696 and nothing is happnening after clearing e16 error. What is happening?

    ReplyDelete
    Replies
    1. Evans, GOTV Plus is now 920 shillings a month. Top up the balance and ensure the decoder is on while making the payment for an automatic reset.

      Delete
  47. guys why is your service so down nowadays.........

    ReplyDelete
  48. Please Mom, downgrade my decoder, I paid 650 and my decoder is not active. My ICU is 2016937352. Please downgrade to 650 because I have already made the payment, thanks.

    ReplyDelete
  49. Hallo Gotv,

    Supposing I want a yearly subscription and still want the Gotv Plus, to avoid disconnection just incase i dont pay Gotv plus monthly subscription on time

    ReplyDelete
  50. have paid 900 how many channels will i get. pls activate now. 2016849592

    ReplyDelete
    Replies
    1. You can get GOTV Value for 650. GOTV plus is now 920.

      Delete
  51. How long does it take you guys to acknowledge payment through mpesa. Your customer care number is never going through.

    ReplyDelete
  52. Hi please activate iuc no.2018855902,am lost with the instructions,have already paid 840 bob

    ReplyDelete
  53. Hi please activate iuc no.2018855902,am lost with the instructions,have already paid 840 bob

    ReplyDelete
  54. Hi wanted to change my package to the 840 annual from the 920 monthly but on scrolling through my account on easy pay online,I can see I'm subscribed to the 2 packages .Pliz help coz whenever I pay for the 840 annual package the money loads to the other package of 920monthly.Pliz change my package to 840 annual.

    ReplyDelete